Medical Transcription

Clinics, small practices, and review teams that record visits or triage calls but have no in-house transcription desk. A single encounter and a full day of recordings follow the same upload path, so a locum or a new hire needs no separate training to produce a draft.

Yes. With speaker separation enabled, the transcript labels each turn, so a question from the clinician and the patient's answer stay distinct. Long visits with a family member joining late are easier to read once three voices are labelled instead of run together as one block.

A call recorded on a handset or a softphone is transcribed like any other audio, though narrowband phone sound costs some accuracy on names and numbers. The timestamps let a nurse replay the exact moment a symptom or a callback number was mentioned before the note is sent.

They are transcribed as heard and then corrected by the reviewer, which is the same division of work a human transcriptionist follows. The editor keeps the audio and the text on one screen, so a milligram figure or a drug suffix can be confirmed against the recording rather than guessed.

Common audio and video containers are accepted, including MP3, M4A, WAV, AAC, OGG, WMA, MP4, MOV, and WEBM. A recording exported from a clinic system as MP4 does not need its audio track separated before upload, and a phone call saved as M4A uploads exactly as it was captured.

It replaces the typing, not the judgement. A trained transcriptionist still reviews terminology, formatting, and consistency, and a clinician still signs the note. The draft exists to remove the first slow pass, especially on visits that are recorded but never typed.

Two jobs can run at the same time, and each file can be up to 100MB, which covers a long visit or a full morning of dictation. Larger encounters are split into several files, and each part keeps its own timestamp base, so the review pass stays aligned with the original recording.

Yes. The text is searchable once it is in a document or a chart field, which makes a phrase, a medication, or a follow-up date findable without replaying the audio. Teams that keep transcripts together gain a record they can quote from months later, and a reviewer can check a disputed line against its timestamp.